Return Policy for Afterburner.store

Effective Date: May 15, 2025

We want you to love everything you receive from Afterburner.store. Below is our return policy, designed to ensure clarity and safety for all customers.

Non-Returnable Items – For Your Safety

Due to health and hygiene regulations, we do not accept returns or exchanges on AfterBurner HOCL spray products once they have been shipped. This policy ensures the integrity and safety of all skin and health-related items.

We appreciate your understanding and encourage you to reach out with any questions before ordering.

Returnable Items – Clothing & Accessories

We accept returns and exchanges on unused, unworn apparel or accessories (such as merchandise or promotional gear) within 30 days of delivery.

To be eligible for a return:

  • Items must be in new condition with original tags and packaging
  • Items must not be worn, washed, or damaged
  • Return must be initiated within 30 days of receipt

How to Start a Return

To request a return or exchange for eligible items, please contact us at: [email protected]
Include your order number, item(s), and reason for return request.

Once approved, we will provide instructions for sending your item back. Please note that:

  • Customers are responsible for return shipping costs

  • Refunds will be processed to the original payment method once the return is received and inspected

  • Original shipping charges are non-refundable

Damaged or Incorrect Orders

If your item arrives damaged or you receive the wrong product, please email us within 7 days of delivery. We’ll make it right as quickly as possible.

Questions?

We’re here to help. For any return-related inquiries, reach out to us at: [email protected]